Tecnoteam

AFTER-SALES ASSISTANCE AND SERVICE

Of crucial importance is the after-sales service: with all those customers who prefer our products, we initiate reciprocal cooperation and begin working together.

The recent technology provided by the web now enables us to connect up with machines worldwide, and in just a few minutes, our technician is by your side to provide you with the assistance you need.

These are some of our after-sales services:

  • Software upgrade – to upgrade the performance of our machines / Plants
  • Repairs and Revamping , Spare parts in stock for all types of machines to ensure fast delivery schedules.
  • Scheduled maintenance performed directly by our professional personnel
  • Agreed job scheduling according to production output requirements: machine down days and times are decided according to your needs.
  • Training course for your personnel: To ensure the machines are used properly and to their full potential, having adequately trained personnel is crucial. Training is done by our technicians who will remain at disposal to ensure you are adequately acquainted with the product. The learning process is made much easier because our software is totally user friendly and therefore simple, intuitive, essential and functional to the job to be done in a simple, powerful and flexible way.

Qualified and personalized

Highly trained and qualified personnel are at disposal to provide all necessary backing. Our integrity in this sense will be clearly evident the day after you have received our machine.
No after-sales pay services exist. Phone assistance is free of charge for all products, whether within or without the warranty period.

Contact us by Skype: muccioli.damiano